Sales Support Associate

1 week ago


Boise, Idaho, United States Dal-Tile Corporation Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with a focus on sales and customer satisfaction?

About the Job

We're seeking a Sales Support Associate to join our team at Dal-Tile Corporation. In this role, you'll work closely with internal teams and external customers to resolve issues, provide product information, and process orders.

Key Responsibilities:
  • Handle customer inquiries via phone, email, or chat
  • Process orders and manage customer accounts
  • Collaborate with cross-functional teams to address customer concerns
  • Develop and maintain strong relationships with customers and internal stakeholders
Requirements:
  • High School Diploma or equivalent required
  • 3+ years of call center or customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Benefits and Compensation:

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, plus a comprehensive benefits package, including medical, dental, vision, and retirement savings plans.


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