Seasonal Retail Sales Associate

2 weeks ago


Springfield, Illinois, United States Kohl's Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Retail Sales Associate. In this role, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a high level of product knowledge.

Key Responsibilities

  • Engage with customers to provide a personalized shopping experience, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain accurate cash handling procedures.
  • Maintain a high level of product knowledge, including features, benefits, and pricing information.
  • Support inventory management by accurately completing point of sale and merchandise disposition practices.
  • Participate in daily service processes, including register and cash balancing, change orders, and replenishing supplies.
  • Act with integrity, honesty, and foster a teamwork culture.
  • Exercising good judgment and discernment when making decisions, taking appropriate action as needed.
  • Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
  • Accomplish multiple tasks within established timeframes, following company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required.
  • Must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Pay Starts At: $14.75



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