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Salesforce Operations Expert

2 weeks ago


Scottsdale, Arizona, United States SmartRent Full time
About Us

SmartRent, Inc., the leading provider of smart home and property operations solutions for the rental housing industry, seeks a Senior Salesforce Administrator to join their team. Founded in 2017 and listed on the NYSE under SMRT, the company has been recognized for its innovative tech.

About the Role

The Senior Salesforce Administrator will play a crucial role in managing and optimizing SmartRent's Salesforce environment. This requires technical expertise in Salesforce administration, a strong grasp of business workflows, and experience with DevOps practices.

Key Responsibilities
  • Oversee daily operations and maintenance of the Salesforce platform, including user access, role management, and data security.
  • Design and implement custom objects, fields, page layouts, workflows, and validation rules to meet SmartRent's business requirements.
  • Ensure data accuracy and integrity by conducting regular audits and managing imports/exports as needed.
  • Leverage automation tools like Salesforce Flow and Process Builder to streamline processes and enhance efficiency.
  • Support integrations between Salesforce and other systems, such as ERP, marketing automation, and customer support tools.
  • Develop complex reports and dashboards to support data-driven decision-making.
  • Provide training and support to ensure effective use of Salesforce features and promote adoption.
Requirements
  • 5+ years as a Salesforce Administrator, with at least 2 years in a senior or lead role.
  • Salesforce Certified Administrator license/certification is mandatory.
  • Excellent communication skills with the ability to interface with both technical and non-technical stakeholders.
Bonus Requirements
  • Experience with MuleSoft is beneficial.
  • Affinity with AppExchange tools to expand Salesforce functionality.
Benefits and Culture
  • We offer a competitive 401k plan and employee stock purchase plans to invest in your future.
  • You'll fit right in if you:
    • Deliver excellence and take ownership of outcomes.
    • Are a collaborative and supportive team player who lifts others up.
    • Value authenticity and diversity in the workplace.