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Medical Assistant Lead

2 months ago

Dallas, Texas, United States Sound Physicians Full time
About Sound Physicians

Sound Physicians is a physician-founded and led medical group that provides high-quality patient care and innovative solutions to the healthcare industry. With a strong presence in 45 states and over 400 hospitals, we are committed to delivering exceptional patient outcomes and experiences.

About the Role

The Lead Medical Assistant, Critical Care is a key member of our team, responsible for providing administrative and clinical support to our Pulmonary, Critical Care & Sleep program. This role requires a high level of organization, communication, and problem-solving skills, as well as a strong commitment to delivering exceptional patient care.

Key Responsibilities
  • Provide clinical direction to office staff and ensure the delivery of high-quality patient care
  • Oversee and train office staff on various office duties to ensure cross-coverage and efficient services
  • Assist with scheduling tests and treatment, and ensure the maintenance of office and clinical supply inventory
  • Update MIPS in Electronic Health Record (EHR) and become a super user in the EMR system
  • Prepare, clean, and maintain exam and treatment rooms, and order supplies as needed
  • Provide verbal or faxed prescriptions, obtain prior authorizations, and retrieve and complete electronic prescriptions
  • Release medical records, process returned x-rays, and prepare laundry for pickup
  • Answer incoming calls, schedule patient appointments, and take messages, including pulling charts and routing to appropriate physicians
  • Perform other administrative tasks and clinical care as assigned by the Office Manager
Requirements
  • High School Diploma
  • MA certification
  • Knowledge of medical terminology
  • 2-3 years of experience in the healthcare industry, preferably in a hospital, physician practice, or insurance setting
  • Extensive organizational and task management experience, including Electronic Medical Records experience
What We're Looking For

We're seeking a highly motivated and organized individual who is passionate about delivering exceptional patient care and committed to working collaboratively as part of our team. If you have a strong work ethic, excellent communication skills, and a willingness to learn and adapt, we encourage you to apply.