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Retail Sales Associate

2 months ago

Hinesville, Georgia, United States The Sherwin-Williams Company Full time

About the Role:

The Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service, ensuring high levels of satisfaction through prompt and courteous interactions.
  • Assist customers in person and over the phone, determining their needs and presenting relevant products and services.
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue.
  • Maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
  • Load and unload delivery trucks, assisting with inventory management and stockroom organization.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
  • Stay up-to-date on product knowledge, features, and benefits, effectively communicating this information to customers.
  • Comply with inventory control procedures, maintaining accurate records and reporting any discrepancies.
  • Contribute to a positive and inclusive store culture, promoting teamwork and collaboration among team members.

Requirements:

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work a variety of shifts, including evenings and weekends.
  • High school diploma or equivalent required; prior retail or customer service experience preferred.

Preferred Qualifications:

  • Valid driver's license.
  • High school diploma or equivalent.
  • Previous experience working in a retail or customer service role.
  • Ability to read, write, comprehend, and communicate in multiple languages.