Retail Sales Associate

4 weeks ago


Columbus, Ohio, United States Office Depot Full time
Job Description

At Office Depot, we are seeking a highly motivated and customer-focused Services Advisor to join our team. As a Services Advisor, you will play a critical role in providing exceptional customer service and driving sales of our total offerings.

Key Responsibilities:
  • Provide exceptional customer service by educating customers about Office Depot products and services.
  • Utilize communication tools to request assistance and coordinate customer engagement throughout the store.
  • Perform duties such as cashier, logistics support, stocking, restocking, and inventory control.
  • Ensure the completion of damaged and defective merchandise through the RCC process.
  • Proactively engage every customer to ensure a positive experience and promote the sale of additional products and services.
  • Evaluate customer needs to determine additional offerings or services required.
  • Develop personal selling skills and specialized product knowledge to drive sales.
  • Ensure compliance with company policies and procedures.
Requirements:
  • High School diploma or equivalent education preferred.
  • Minimum 1 year experience in a related field.
  • 2 Years Sales and/or Customer Services experience preferred.
  • Ability to use technology and print equipment applicable to the role.
  • Strong selling skills and interpersonal and communication skills.
  • Adaptability to a changing environment.
  • Ability to coach and train others in a professional environment.
About Us:

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.

We are an equal opportunity employer and welcome applications from qualified candidates. We are committed to providing equal employment opportunities in all employment practices.


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