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Service Desk Professional

1 week ago

Lacey, Washington, United States Waste Connections, Inc. Full time
Company Overview:
Waste Connections, Inc. is a leading provider of waste management services across North America. With a strong commitment to customer satisfaction, we strive to deliver exceptional service to our communities.

Job Summary:
We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for resolving customer disputes and providing excellent customer service.

Key Responsibilities:
  • Work closely with other departments to resolve customer disputes.
  • Become proficient in the use of proprietary operational systems.
  • Interview customers to understand their concerns and issues.

Requirements:
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using proprietary operational systems.