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Store Associate

2 months ago

Billings, Montana, United States Holiday Companies Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales growth.

Key Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and efficient manner.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, dynamic work environment.

Equal Opportunity Employer:

Holiday Companies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.