Stringed Instrument Repair Specialist

7 days ago


Syracuse, New York, United States Guitar Center Full time

Guitar Center is committed to fostering a culture that encourages creativity, innovation, and musical expression.

We are seeking a skilled Stringed Instrument Repair Specialist to join our team. As a valued member of our repair department, you will play a crucial role in delivering exceptional customer experiences by providing high-quality instrument repair services.

Estimated Salary: $20-$28 per hourAbout the Role:

This position involves interacting with customers to understand their needs, servicing customer-owned instruments with precision and craftsmanship, maintaining store-owned equipment, completing warranty repair work, and performing additional duties as assigned.

To succeed in this role, you should have a strong understanding of guitar repair techniques, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Provide exceptional customer service by responding promptly to customer inquiries and addressing concerns in a professional manner.
  • Perform maintenance and repairs on customer-owned instruments with attention to detail and a commitment to quality.
  • Maintain store-owned equipment and supplies in good working condition.
  • Complete warranty repair work in a timely and efficient manner.
  • Participate in ongoing training and development to stay up-to-date on the latest repair techniques and product knowledge.
Requirements:
  • Bachelor's degree in Music or a related field or equivalent experience.
  • At least 2 years of experience in guitar repair or a related field.
  • Strong understanding of guitar repair techniques and principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
What We Offer:
  • A competitive hourly rate of $20-$28 per hour.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a diverse range of customers and instruments.


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