Collections Specialist

2 months ago


Saint Charles, Missouri, United States Evercare Protection Full time

Job Summary:

We are seeking a highly motivated and organized Collections Specialist to join our team at Evercare Protection. As a Collections Specialist, you will be responsible for contacting customers who are behind on their payments, collecting the payment, and bringing the account back up to date.

Key Responsibilities:

  • Contact customers to discuss payment arrangements and collect outstanding balances
  • Work with customers to develop payment plans and negotiate settlements
  • Utilize strong communication and interpersonal skills to build rapport with customers and resolve issues
  • Meet or exceed daily and weekly collection targets
  • Stay up-to-date on company policies and procedures, as well as relevant laws and regulations

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in collections, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills

What We Offer:

  • Competitive hourly rate of $16/hour
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Comprehensive training program to ensure success in the role

Evercare Protection is an Equal Opportunity Employer.



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