Automotive Sales Consultant

1 week ago

Hadley, Massachusetts, United States Balise Auto Full time

Job Summary

As an Automotive Sales Consultant at Balise Auto, you will be responsible for delivering an exceptional customer purchasing experience. This role requires no prior automotive sales experience, and we encourage individuals to be themselves and bring their unique skills to the table.

Key Responsibilities

  • Greet customers in a prompt, friendly, and professional manner.
  • Gather customer contact and interest information from new customers and accurately enter it into our CRM system.
  • Maintain rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources.
  • Present professional product information to customers, demonstrating knowledge of characteristics, capabilities, features, warranties, and services.
  • Continuously build knowledge of new and updated product information.
  • Offer and accompany customers on demonstration rides.
  • Schedule and maintain your own calendar for customer appointments and/or follow-ups.
  • Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals.
  • Maintain the appearance and cleanliness of our inventory on the display lots and showrooms.
  • Qualify buyers by understanding their requirements and interests.
  • Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collecting payment, and delivering vehicles if applicable.
  • Enhance dealership reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Advancement Opportunities
Structured training programs are available for advancement to move forward into a new role within our company. The Sales Associate works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager. Opportunities for advancement include:
  • Sales Associate to Finance Manager
  • Experienced sales personnel will have an opportunity to train for Finance
  • Finance Manager to Sales Manager or Pre-Owned Sales Manager
  • Experienced Finance Manager will have an opportunity to train for Sales Manager
  • Sales Manager to General Sales Manager
  • Experienced Sales Managers will have the opportunity to train and become a leader within our company and eventually become a General Manager.

Environmental and Physical Requirements
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to a maximum of 25 pounds. A current valid driver's license and insurability rating is required. This position may require up to 5-10% travel.

Benefits
Health, dental, life, and disability insurance, 401(k) with company match, flexible spending accounts, paid time-off, employee discounts on service, parts, and vehicles.

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