Cloud Application Lead
3 weeks ago
We are seeking a seasoned professional to lead our production stability efforts as a Cloud Application Lead at Aloden, Inc. in Chicago, IL. The ideal candidate will have 5-6+ years of experience in application development/support, with expertise in cloud technologies and Agile environments.
This role requires strong leadership skills, excellent communication skills, and the ability to multitask in a fast-paced environment. The successful candidate will be responsible for leading production stability efforts, troubleshooting production issues, and ensuring compliance with audit requirements.
Key Responsibilities:
- Lead production stability efforts by preventing production issues and improving production stability.
- Track and manage incidents, changes, and problems for assigned applications.
- Provide regular and high-quality updates to stakeholders on incident progress, including SLA risks/breaches.
- Identify measures to improve application stability and availability to enhance support service delivery.
- Troubleshoot production issues through monitoring and log analysis.
- Attend regular meetings with project/development teams to discuss production issues for prioritization, fixes, and release.
- Engage help desk systems projects, including project planning, management status reporting, system specifications, and implementation.
- Help ensure compliance with all audit requirements, including change control procedures and data security.
- Manage and coordinate with on-site and offshore managed services providers and offshore NT partners to support applications and drive continuous improvement efforts.
- Coordinate with various teams, including offshore staff, and raise support tickets for all issues, analyze root cause, and assist in efficient resolution of production issues.
- Responsible for attending on-call, after-hours support, including weekends, to support high and critical production issues.
- Ability to work with vendors and support staff on support tickets and follow up regularly until resolution is found.
Requirements:
- 5-6+ years of application development/support experience using modern technical frameworks and architecture, including experience collaborating with external technology teams.
- Support experience with multi-channel applications (web, mobile, API, etc.).
- Past experience under Dev Opps or SRE role is good to have.
- Understanding of the Secure Software Development Lifecycle (SSDLC) and/or other methodologies.
- Experience working on projects in an Agile/XP environment.
- Experience using at least some of the following technologies: Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS, SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), Bootstrap, CSS3, HTML4, React.js, Node.js/JavaScript, Oracle PL/SQL.
- Estimated salary range: $120,000 - $150,000 per year.
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