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Customer Service Representative

2 months ago

Marlboro, New Jersey, United States Rick Duran - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing personalized service and support to meet their needs.
  • Insurance Sales and Service: Utilize your knowledge of insurance products to educate customers on their options and provide prompt, accurate, and friendly service.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • Interpersonal Skills: Demonstrate strong interpersonal skills to build rapport with customers and colleagues.
  • Organizational Skills: Possess strong organizational skills to manage multiple tasks and priorities in a fast-paced environment.
  • Self-Motivation: Be self-motivated and proactive in problem-solving to drive results and achieve goals.
  • Customer Focus: Demonstrate a strong commitment to customer service, ensuring that every interaction is positive and memorable.
  • Teamwork: Be able to work effectively in a team environment, supporting colleagues and contributing to team success.
  • Language Skills: Possess bilingual skills, with Spanish preferred.
  • License Requirements: Obtain a Property and Casualty license to meet the requirements of the role.