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Restaurant Management Professional

2 weeks ago


Portsmouth, Virginia, United States Bojangles Full time
Our Vision: At Bojangles, we strive to create an engaging and dynamic work environment where our employees can grow and thrive. As a Shift Manager, you will play a critical role in shaping this vision, contributing to the success of our restaurants, and fostering a culture of excellence.

About the Role: As a member of our shift management team, you will be responsible for overseeing daily restaurant operations, leading a team of staff members, and delivering exceptional guest experiences. Your primary focus will be on ensuring seamless service delivery, maintaining high-quality food standards, and providing excellent customer service.

Responsibilities:
  • Supervise and coordinate the activities of staff members, including opening and closing procedures.
  • Maintain accurate records of sales, labor, and inventory levels.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements: Qualifications:
  • Minimum 2 years of experience in restaurant management, preferably in QSR.
  • Proven track record of success in leadership and team management roles.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and responsibilities.