Network Systems Engineer

3 days ago


Santa Clara, California, United States TeamLogic IT Full time
Job Overview

We are seeking an experienced Sr. IT Technician to join our team at TeamLogic IT. As a key member of our technical staff, you will be responsible for ensuring the smooth operation and functionality of our systems, allowing end-users to accomplish business tasks efficiently.

The successful candidate will possess excellent interpersonal skills, enabling them to interact effectively with colleagues from various departments, executive levels, and customers on a daily basis.

Key Responsibilities:

  • Resolve the majority of escalated tickets in a timely manner
  • Independently set up and troubleshoot Windows Servers and firewalls
  • Troubleshoot network issues independently
  • Maintain updated knowledge of cybersecurity best practices
  • Establish strong relationships with all departments and colleagues

Requirements:

  • A degree in Computer Science or a related field
  • At least 5 years of experience working at a Managed Service Provider (MSP)
  • Familiarity with desktop and server operating systems, including Windows 10/11, Server 2019/2021, and Mac OS
  • Excellent communication and comprehension skills
  • A valid driver's license, vehicle, and ability to drive to customer locations when required
  • Certifications such as CompTIA Server+, Network+, or MCSE

Compensation: The estimated salary range for this position is $85,000 - $110,000 per year, depending on experience and qualifications.



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