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Merchandise Associate

2 months ago

Mount Laurel, New Jersey, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, recovering the sales floor, and participating in store recovery as needed.
  • Process customer purchases and returns accurately and efficiently, while providing a positive and personalized experience.
  • Promote credit and loyalty programs to customers, and maintain knowledge of current promotions and sales.
  • Support and participate in store shrink reduction goals and programs, and maintain a safe and secure environment for customers and colleagues.
Requirements
  • Excellent customer service skills, with the ability to engage with customers and respond to their needs in a timely and professional manner.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation, and work effectively in a fast-paced environment.
What We Offer

As a Merchandise Associate at TJ Maxx, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive hourly rate and opportunities for career growth and development. We offer a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.