Customer Experience Ambassador
3 days ago
About Our Company: St. Jo Frontier Casino is a leading entertainment destination in the region, offering a wide range of games, dining options, and entertainment choices.
Job Description:
The Customer Experience Ambassador is responsible for enhancing our guests' experiences through promotional events and activities. This includes managing and distributing promotional gifts, ensuring our patrons feel valued and appreciated. The ideal candidate will have excellent communication and interpersonal skills, a friendly demeanor, and a passion for delivering outstanding customer service.
Responsibilities:
- Coordinate and implement promotional events and activities, including gift giveaways, drawings, and special events.
- Distribute promotional gifts to guests professionally and courteously.
- Maintain accurate records of promotional inventory and manage stock levels.
- Assist in setting up and tearing down promotional event displays and materials.
- Interact with guests to explain promotional rules, answer questions, and enhance their overall experience.
- Collaborate with the marketing team to develop and execute creative promotional strategies.
Requirements:
- A high school diploma or equivalent; additional education in marketing or a related field is a plus.
- Previous experience in a customer service or promotions role, preferably in the hospitality or gaming industry.
Salary: $55,000 - $70,000 per year
Benefits:
- A competitive salary range.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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