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Senior Systems Analyst

2 months ago

Newport, Maine, United States Welch's Full time
About the Role

We are seeking a highly skilled Senior Systems Analyst to join our Information Technology Team at Welch's. As a key member of our team, you will play a critical role in supporting our manufacturing locations by delivering technology services that enable plant and local office personnel to perform their jobs effectively and efficiently.

This is an exciting opportunity to join a dynamic and innovative company that is committed to excellence in all aspects of its operations. As a Senior Systems Analyst, you will be responsible for leading the delivery and support of key plant technology services, including access control, security cameras, audio visual capabilities, and the support of annual harvest activities locally at facilities under your purview.

Key Responsibilities
  • Coordinate and implement all IT Service Management initiatives for Welch's plants and local National remote offices, including A/V support for Board meetings
  • Actively participate as a cross-functional manufacturing leader, supporting employee safety, quality, service, and productivity
  • Configure, maintain, and troubleshoot a range of hardware assets, including desktops, servers, laptops, printers, tablets, mobile phones, handheld scanners, and other peripherals
  • Manage and support plant systems, including barcode scanning hardware and other IT/OT services, including support of future farm/grower technologies
  • Support machine control (PLC) networks
  • Accountable for the successful local implementation of our Collaboration Program, Service Desk transition, visitor, and emergency broadcast systems
  • Collects and analyzes information from system users to formulate the scope and objectives of services
  • Estimates the costs of service solutions and prepares project plans to provide input into decisions about prioritizing projects
  • Creates and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of services
Requirements
  • Bachelor's Degree in Computer Science or related field required. A combination of education, training, and experience that results in demonstrated competency to perform the work may be substituted in lieu of a degree
  • 7+ years of overall IT experience, with a strong preference for IT Operations, Infrastructure, IT Support, or other technical IT area within a large/complex organization
  • IT Experience supporting a manufacturing environment strongly preferred
  • Operational Technology (OT) experience preferred
  • Proven skills in IT Infrastructure, project, and process management
  • Ability to work in and support a 24/7 environment providing coverage across multiple plants and additional hours as needed
  • Ability to travel domestically up to 10%
About Welch's

Welch's is a leading manufacturer of fruit-based food and beverages. We are committed to excellence in all aspects of our operations and are seeking a highly skilled Senior Systems Analyst to join our Information Technology Team. As a member of our team, you will have the opportunity to work with a dynamic and innovative company that is committed to making a global impact.

We offer a competitive compensation package, including a base salary, annual incentive plan, 401K plan with generous company match, and flexible benefits. We also offer paid time off and holidays, paid volunteer time off, and access to LinkedIn Learning for career development and growth.

Welch's is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.