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We are seeking a highly skilled Loss Prevention Specialist to join our team at Heinens. As a key partner to our store teams, you will investigate and mitigate root causes of internal, external, operational, and vendor-related shrink.
Key Responsibilities- Analyze external theft patterns and identify organized retail crime activity.
- Conduct external theft investigations to identify and prosecute offenders.
- Conduct internal theft investigations to identify offenders.
- Maintain detailed investigation case files and documents investigative progress.
- Conduct store and warehouse facility safety and security assessments and proactively create awareness surrounding external theft, internal theft, food safety, and personal safety risks.
- Educate and coach store teams regarding prevention of loss and risk reduction.
- Support teams across business units (retail stores, warehouses, manufacturing) with all Loss Prevention/Asset Protection related activities.
- Measure the effectiveness and impact of shrink reduction strategies and adapt as needed.
- Perform periodic cycle count inventories of high theft items and investigate variances.
- High school diploma or equivalent.
- LPC, CFI, CFE, or CPP accreditation preferred.
- 5 years of experience in retail loss prevention/asset protection. Leadership/supervisory experience preferred.
- Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems.
- Strong data orientation. Enjoys leveraging analytics to find solutions.
- Excellent written and verbal communication skills that can be used across all levels of the organization.
- Working knowledge of Microsoft tools including Outlook, Word, PowerPoint, Excel, and Teams.
- Able to build strong working relationships and work in a collaborative manner across all levels of the organization.
- Able to effectively plan, prioritize, meet deadlines, and maintain a high level of accuracy in a dynamic and fast-paced environment.
- Able to lead, problem solve, and think critically.
- Superior professionalism, discretion, and judgment, maintaining the highest levels of confidentiality.
- Occasional travel to the Chicago market.