Senior Systems Technician

2 weeks ago


Las Vegas, Nevada, United States Las Vegas Convention Center Full time
Job Summary

We are seeking a highly skilled Senior Systems Technician to join our team at the Las Vegas Convention and Visitors Authority. As a key member of our IT department, you will be responsible for providing technical support and problem-solving for our IT systems, ensuring the safekeeping and use of our Information Technology assets.

Key Responsibilities
  • Provide technical assistance and problem analysis for IT systems and programs.
  • Advise and assist end-users with possible solutions to hardware, software, and network issues.
  • Install and configure computer hardware, software, updates, mobile and desktop devices, and other technology equipment.
  • Analyze and optimize system performance to meet user needs.
  • Troubleshoot and repair computer equipment.
  • Contact vendors for support and warranty service when repairs are too costly or complex.
  • Process requests for new user access, updates to existing user access, and changes to user information.
  • Offer technical training to staff and create documentation for reference.
  • Provide on-site support and maintenance for technology used in meetings, both internal and public facing.
  • Assist with set-up and technical issues as needed.
Requirements
  • High school graduate or equivalent required; Associate degree is a plus.
  • Demonstrated experience in computer systems support/repair/maintenance.
  • Proficiency with maintaining/supporting mobile devices.
  • Possess and maintain (where applicable) CompTIA A+ certification, wireless certification, or certification of a comparable or higher level within the same branch of learning at the time of appointment.
  • Ability to frequently lift and move up to 25 pounds.
  • Ability to use hands/fingers inside confined spaces within computer hardware.
Benefits

We offer a comprehensive benefits package, including:

  • Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan.
  • 100% employer-paid Nevada PERS retirement program.
  • No social security taxes withheld.
  • Insurance - 100% employer-paid.
  • Medical/Dental/Vision/Rx Insurance (employees and dependents).
  • Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of $125,000.
  • Long-Term Disability (LTD) Insurance.
  • Voluntary insurance - employee-paid.
  • Flexible Savings Accounts (FSA & Dependent Care FSA).
  • Pet Insurance.
What We're Looking For

We are looking for a highly skilled and motivated individual who is passionate about providing exceptional technical support and problem-solving for our IT systems. If you have a strong background in computer systems support/repair/maintenance and are proficient with maintaining/supporting mobile devices, we encourage you to apply for this exciting opportunity.

How to Apply

To apply for this position, please submit your application through our website. We look forward to reviewing your application and discussing this opportunity further.



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