Customer Experience Team Lead
3 weeks ago
**Job Description:**
We are seeking a highly skilled and experienced Customer Experience Team Lead to join our team at CarMax. As a key member of our sales and service team, you will be responsible for managing various tasks, including vehicle sales, processing sales paperwork, assessing vehicle condition for use in appraisals, and managing repair orders.
**Responsibilities:
- Lead a team of sales and service representatives.
- Manage daily operations, including vehicle sales and service.
- Oversee the processing of sales paperwork.
- Assess vehicle condition for use in appraisals.
- Manage repair orders and ensure timely completion.
**Requirements:
- 5+ years of experience in sales or management.
- Proven track record of meeting or exceeding sales targets.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
**Salary:** $70,000 - $90,000 per year, depending on experience.
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