Residential Care Worker

3 days ago

Ozone Park, New York, United States Lantern Community Services Inc Full time
Job Title: Residential AideJob Summary:

Lantern Community Services is seeking a compassionate and responsible Residential Aide to join our team at our 113-bed Men's Shelter in Ozone Park, Queens. As a Residential Aide, you will provide direct services to our clients and serve as the primary connection between our Case Management/Housing staff and the clients.

Key Responsibilities:
  • Foster a nurturing and welcoming environment for clients.
  • Assist in the turnover of shelter beds and ensure readiness for occupancy by new clients.
  • Process new client intakes, including completion of preliminary documentation, orientation to the facility, laundering of belongings, and bed assignments.
  • Perform hourly inspections of the facility as well as routine and random inspections of bed areas and lockers.
  • Secure clients' personal property and maintain an inventory of the client's belongings as needed.
  • Assist in the monitoring and development of clients' independent living skills, including maintenance of bed area, laundry, and personal hygiene.
  • Assist in the planning and organization of recreational activities, events, and outings.
  • Inform appropriate program staff of any issues that may affect the health and safety of clients or staff.
  • Provide clothing and personal care items to clients.
  • Maintain daily log, visitor and client sign-ins, and other record-keeping.
  • Utilize Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Complete incident documentation as required.
  • Complete electronic shift summaries and generate daily client census & curfew violation reports.
  • Serve meals to clients at breakfast, lunch, and/or dinner.
  • Conduct fire drills and generate documentation as required.
  • Attend staff meetings, case conferences, and supervisory and in-service training sessions.
  • Conduct a routine inventory of equipment and supplies.
  • Perform other duties as assigned by the Shift Supervisor or other supervisory staff.
Requirements:
  • A High School Diploma or GED is required.
  • Food handler's certification required or willingness to obtain it in 3 months is required.
  • 1 year of experience working in the field of social service, housing, or emergency shelter.
  • Good interpersonal skills; high level of maturity and reliability.
  • Must be adept and comfortable with crisis intervention.
  • Basic Computer skills.
  • Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless.
  • Preferred: Bilingual (English/Spanish) preferred.
Work Environment:

This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

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