Part-Time Customer Services Associate

6 days ago


Punta Gorda, Florida, United States Charlotte County Airport Authority Full time
Avoiding Delays and Disruptions
As a Part-Time Customer Services Associate at Charlotte County Airport, your main priority will be to prevent delays and disruptions to flights and other airport operations. To achieve this, you will need to monitor aircraft movements, coordinate with flight crews and ground handlers, and respond promptly to any issues that arise.

Responsibilities
- Monitor aircraft arrivals and departures, identifying potential delays or disruptions
- Coordinate with flight crews and ground handlers to resolve any issues
- Respond to customer inquiries and concerns in a timely and professional manner
- Collaborate with colleagues to maintain accurate records and reports

Requirements
- High school diploma or equivalent
- At least 1 year of experience in a customer-facing role, preferably in the aviation industry
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment and communicate clearly with colleagues and management.

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