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Customer Service Coordinator
2 months ago
We are seeking a highly skilled and compassionate Customer Service Coordinator to join our team at Methodist Le Bonheur Healthcare. As a key member of our customer service team, you will be responsible for providing exceptional patient experience and support to our patients, families, and healthcare teams.
Key Responsibilities- Provide timely and effective communication to patients and families regarding their care and services.
- Respond to patient inquiries and concerns in a professional and empathetic manner.
- Collaborate with healthcare teams to resolve patient issues and concerns.
- Maintain accurate and up-to-date patient records and documentation.
- Participate in quality improvement initiatives to enhance patient experience and satisfaction.
- High School Graduate / GED
As a valued member of our team, you will have access to a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development. We are committed to supporting your career advancement and providing a work environment that is inclusive, diverse, and respectful.
About Methodist Le Bonheur HealthcareMethodist Le Bonheur Healthcare is a leading healthcare provider in the Mid-South region, dedicated to delivering high-quality patient care and exceptional service. Our team of over 3,400 physicians manages more than 150 surgery centers across 16 states, providing safe, efficient, and premium surgical services to over 800,000 patients annually. We are committed to supporting your career growth and advancement at every stage.
