Nighttime Security Specialist

2 weeks ago


Harbor Springs, United States The Highlands at Harbor Springs Full time

Position Overview:

As a Nighttime Security Specialist at The Highlands at Harbor Springs, your primary responsibility will be to monitor the premises to identify any unlawful activities or violations of resort policies, ensuring the safety and security of both guests and staff. This role involves completing incident reports, investigating accidents, and identifying potential safety risks. This is a full-time, year-round opportunity with flexible scheduling and a competitive starting wage, which may increase based on experience.

Benefits of Joining Our Team:

  • Complimentary Golf and Ski Passes for you and your family
  • Free access to the downhill mountain bike park for you and your family
  • 40% discount at various dining establishments within the resort
  • 30% off spa treatments at select Boyne Resorts
  • Complimentary passes to Avalanche Bay Water Park
  • Discounted lodging rates for friends and family
  • Childcare services for team members
  • Tuition reimbursement opportunities
  • Team member housing available on a first-come, first-served basis
  • Service and loyalty bonus program, up to 5% of gross wages per season
  • Paid time off and sick leave
  • Health, dental, and vision insurance

For more information about our benefits and to read testimonials, please visit our website.

Our Core Values:
At The Highlands, we believe that exceptional leadership can transform a good work experience into a great one. Our core values guide us in creating memorable experiences for every guest:

  • Long-Term Thinking
  • Excellence in Execution
  • Positive Attitude
  • Development of Great People

Key Responsibilities:
The following responsibilities are representative of the role and are not exhaustive:

  • Monitoring the premises for unusual, illegal, or unsafe activities, including patrolling hallways, parking areas, stairwells, lobbies, bars, and restaurants.
  • Responding to incidents involving guests and employees, addressing a variety of issues such as rule enforcement and assisting with access problems.
  • Coordinating with law enforcement, emergency medical services, and fire departments as needed.
  • Providing first aid and CPR when necessary.
  • Conducting investigations and documenting incidents involving guest accidents.
  • Assisting with housekeeping and maintenance requests after hours.
  • Managing key control for the resort property.
  • Securing and unsecuring operational areas for staff.
  • Documenting lost and found items.
  • Providing medical and safety equipment to staff as required.
  • Monitoring gas meters and reporting issues to corporate.
  • Completing all necessary incident reports.
  • Patrolling the property on foot or in a vehicle, reporting any suspicious behavior.
  • Assisting with shuttle and ski valet service calls after hours.
  • Observing and reporting hazardous conditions, such as snow accumulation on roofs.
  • Monitoring sprinkler shutoffs and enforcing parking regulations.
  • Upholding all trespassing laws on the property.
  • Enforcing federal, state, local, and resort regulations.

Qualifications:

  • Valid driver's license required.
  • Must be at least 18 years old.
  • Experience as a first responder or in the military is preferred but not mandatory.
  • A high school diploma or GED is required.

*Housing is available with specific conditions. Please inquire during the interview process.



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