Pharmacy Technician

5 days ago

Madison, Wisconsin, United States SSM Health Full time
Job Summary

SSM Health is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in supporting our pharmacists in providing exceptional patient care.

Responsibilities
  • Fills prescriptions by retrieving the correct medication from inventory, matching the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity.
  • Assists in dispensing prescriptions by pouring liquids, mixing suspensions, and counting prefabricated dosage units.
  • Packages finished prescriptions after being checked by a pharmacist and places them into the will call, mail out, or delivery areas.
  • Assists the pharmacist with entering prescription information into the electronic record and submits claims to insurance companies for payment.
  • Resolves third-party rejections and reduces audit risks by ensuring all information is entered properly and completely.
  • Maintains electronic records related to patient profiles, insurance, and new, transferred, or discontinued prescriptions.
  • Bills insurance and/or customers for prescriptions and merchandise and resolves questions and/or insurance rejections through proper channels.
  • Maintains patient charges, payroll deductions, and monthly billing per local policy.
  • Operates the cash register or point of sale (POS) system and performs end-of-day balance per established procedures.
  • Follows all procedures for documenting and dispensing controlled substances.
  • Handles controlled substances in a manner that ensures accountability and security.
  • Assures medications are available for patients by assisting in inventory control, including ordering, checking in orders, stocking shelves, updating the computerized inventory system, rotating stock, processing recalls, and conducting routine inspections of all areas where drugs are stored in the pharmacy for outdated and unusable medications and quarantining them in a separate area from usable stock.
  • Assists in maintaining pharmacy records per regulatory standards, which may include filing prescriptions, invoices, signature and temperature logs, etc.
  • Provides customer service through greeting and acknowledging every customer, being knowledgeable of merchandise, and assisting customers within the pharmacy.
  • Informs patients when delays are encountered with filling their prescription.
  • Performs all duties of a pharmacy clerk.
  • Provides excellent customer service to patients, other staff, and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.
Requirements
  • High school diploma or equivalent.
  • No experience required.
  • State of Work Location: Illinois, Missouri, Oklahoma, or Wisconsin.
  • Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR), Missouri Division of Professional Registration, Oklahoma State Board of Pharmacy, or Wisconsin Department of Safety and Professional Services.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA), or future registration within 6 months.
Benefits

SSM Health offers a comprehensive benefits package to fit your needs, including paid parental leave, flexible payment options, upfront tuition coverage, and more.

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