Patient Care Liaison

6 days ago


Zelienople, Pennsylvania, United States INDEPENDENCE HEALTH SYSTEM INC Full time
Job Title: Patient Care Liaison

We are seeking a skilled and compassionate Patient Care Liaison to join our team at Independence Health System Inc. As a key member of our healthcare team, you will be responsible for ensuring positive customer service experiences in our reception area. This includes interacting with co-workers and internal customers in a respectful and professional manner.

About the Role:
Process telephone calls and messages promptly, accurately, and courteously. Ensure seamless communication between patients, families, and healthcare teams. Collaborate with colleagues to maintain a warm and welcoming environment.

Key Responsibilities:
* Provide exceptional patient care and support services
* Communicate effectively with patients, families, and healthcare teams
* Process phone calls and messages efficiently and accurately
* Maintain a clean and organized workspace

Requirements:
* High school diploma or equivalent required
* 1-2 years of experience in a healthcare setting preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment

Salary: $43,000 - $52,000 per year, depending on experience.

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