Optical Laboratory Technician

2 weeks ago

Manchester, New Hampshire, United States EssilorLuxottica Full time
Job Title: Optical Laboratory Technician

At EssilorLuxottica, we're passionate about bringing people better sight. As an Optical Laboratory Technician, you'll play a crucial role in delivering exceptional value to our customers by manufacturing eyewear in accordance with our Quality Manufacturing Program.

Key Responsibilities:
  • Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting.
  • Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues.
  • Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
  • Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume.
  • Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time.
  • Attentive to detail with all measurements, calculations, equipment settings and defective product.
  • Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction.
  • Reviews Accufit and diagnoses vision care needs.
  • Operates Point of Sale inputting all lab statistics with accuracy and attention to detail.
  • Strives to achieve Exceptional Results on LensCrafters' annual CEI/Functional Skills that align with brand priorities.
  • Drives top line performance and bottom line optimization / profitability.
  • Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe.
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.).
  • Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.
Requirements:
  • High School Graduate or equivalent
  • Strong customer service skills (internal and external)
  • Strong communicator and listener
  • Strong basic math skills
  • Organizational skills
  • Problem solving skills
  • Strong inter-personal skills (friendly, caring, patient)
  • Knowledge of store merchandise
Preferred Qualifications:
  • Optical training
  • Previous experience in optical
  • Experience with machinery

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