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Reservations Agent

2 months ago

Williams, Arizona, United States Xanterra Full time

About Xanterra

Xanterra is a leading hospitality company that operates in the tourism industry. We are committed to providing exceptional customer experiences and creating memorable moments for our guests.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Transportation team as a Ticket Agent. As a Ticket Agent, you will be responsible for providing excellent customer service to our guests, answering their queries, and resolving any issues that may arise.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Process ticket sales and reservations, ensuring accuracy and efficiency.
  • Work collaboratively with the Transportation team to ensure seamless operations and excellent guest experiences.
  • Stay up-to-date with company policies and procedures, as well as industry developments and trends.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to work independently and as part of a team, with a strong focus on customer satisfaction.