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Client Care Supervisor
2 months ago
Position Overview:
The Care Coordinator role at Help at Home focuses on managing client relationships and caregiver assignments within a designated area. This position is essential in ensuring that our clients receive the highest quality of care in their homes.
Key Responsibilities:
- Conduct regular visits to assess new clients' needs and develop personalized care plans.
- Complete necessary documentation, including contracts and mandated disclosures.
- Interview potential caregivers and guide them through the hiring process.
- Maintain a structured schedule for client follow-ups, conducting reassessments every 120 days.
- Communicate any changes in client conditions to the Case Manager promptly.
- Monitor caregiver performance and provide necessary training and support.
- Address client concerns and escalate issues to management as needed.
Travel Requirements:
This role involves significant travel within the assigned region, with approximately 90% of the time spent visiting clients.
Qualifications:
- Preferred certifications include HHA or CNA.
- Minimum of one year of experience in healthcare, particularly in home health settings.
- Basic to moderate computer skills, including proficiency in MS Office.
- Strong communication and organizational abilities.
- Valid driver's license and reliable transportation are required.
Compensation and Benefits:
Help at Home offers a comprehensive benefits package, including opportunities for bonuses and professional development. Compensation details vary by location.
