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Pharmacy Agent
2 months ago
Join WholesomeCo Cannabis, a leading provider of medical cannabis services, as a Part-Time Pharmacy Agent. In this role, you will play a critical part in helping patients navigate our products and services.
Responsibilities:- Provide exceptional customer service to patients, ensuring they receive the best possible experience.
- Develop a deep understanding of our products and services, including cannabis strains, edibles, and other offerings.
- Improve customer service in every facet of the business, from online orders to in-store interactions.
- Ensure compliance with state regulations and company policies.
- Collaborate with management and the pharmacist team to provide feedback and improve processes.
- Complete all required medical, state, and company trainings in a timely manner.
- Effectively communicate with team members using online tools like Microsoft, Google, Slack, and email.
- Learn and speak about cannabis in medical terms, providing helpful information to patients.
- Adhere to policies outlined in the WholesomeCo Employee Handbook.
- Report to work on time and be a reliable team member.
- Ensure patient and coworker safety at all times.
- Learn about our products and help patients find the right ones for their needs.
- Display a friendly, positive attitude and empathy towards patients and coworkers.
- Identify areas for improvement and suggest solutions to enhance the company.
- Ability to work weekends, holidays, mornings, and nights.
- Physical ability to sit, stand, crouch, bend, and carry up to 50lbs.
- Strong organizational skills, attention to detail, and ability to execute flawlessly.
- Ability to work effectively in a fast-paced environment with a growth mindset.
- Excellent analytical and problem-solving skills, with strong attention to detail.
- Ability to prioritize multiple projects and deadlines with minimal oversight.
- Must pass a pre-employment/post-offer background check.
- Must be 21 years of age or older.
- Paid time off (PTO) with accruals based on years of service.
- Seven paid holidays per year.
- 30-minute paid lunches per working day over 5 hours.
- Employee Assistance Program (EAP).
- 401(k) with employer match.
- Employee discount on WholesomeCo products and 3rd party products.
WholesomeCo is an Equal Opportunity Employer, committed to diversity and inclusion. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.