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Retail Sales Professional

2 months ago

Brockton, Massachusetts, United States Pandora Full time

About the Role

Pandora is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and driving sales growth.

Key Responsibilities

  • Greet and engage every client in a welcoming manner, building strong relationships and ensuring a positive shopping experience.
  • Achieve and exceed sales goals by utilizing product knowledge and providing personalized recommendations to customers.
  • Introduce shoppers to multiple categories of product, building brand loyalty and maximizing sales results.
  • Maintain a keen awareness of shoppers, delivering a world-class shopping experience while controlling loss prevention.
  • Display personal accountability in achieving and exceeding sales and KPI targets.
  • Stay up-to-date on current product launches and promotions, supporting company initiatives and driving sales growth.
  • Cultivate a solid customer/client base through customer engagement and build relationships.
  • Participate in visual directives, including setting trays, walls, and zones, and maintain pricing.
  • Execute visual refreshes and uphold exceptional cleaning standards.
  • Attend all scheduled shifts to ensure adequate coverage and meet company objectives.

Requirements

  • Retail and/or previous sales experience preferred.
  • Superior customer service skills and a passion for the customer experience.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Must be 18 years of age or older.
  • Must be able to provide proof of identity and eligibility to work.
  • Must be able to stand for long periods of time (exceeding 30 minutes).
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Our jewelry is sold in over 100 countries through 6,000 points of sale, including more than 2,000 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. We plan to be carbon neutral by 2025 and have joined the Science Based Targets initiative to reduce emissions across our full value chain.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2022.

About Pandora NAM

The Pandora team in the USA consists of over 10,000 employees working at the hub office in Baltimore, Maryland, over 80 in our Logistics Center in Columbia, Maryland, an additional 1,000 in field positions, and over 3,000 in our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,000 points of sale, including over 500 concept stores, with more than 300 being owned and operated by Pandora.