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Host Ambassador

4 weeks ago

West Palm Beach, Florida, United States Flanigan's Enterprises Full time
Host Ambassador

At Flanigan's Enterprises, we're looking for individuals who can set the tone for an exceptional guest experience. As a Host Ambassador, you'll be the first and last point of contact for our guests, creating a warm and welcoming atmosphere that leaves a lasting impression.

  • Develop and maintain a cheerful and courteous demeanor, reflecting a neat and clean professional image.
  • Effectively communicate with guests using Flanigan's 'Smile Talk'.
  • Efficiently manage the Wait List for seating, ensuring a seamless guest experience.
  • Communicate guest inquiries or concerns to the Manager on duty.
  • Maintain a clean and tidy foyer, host/hostess station, and wait area, restocking and cleaning menus as needed.
  • Restock and maintain restroom cleanliness for guests.
  • Answer telephone calls within 4 rings, responding to guest inquiries and directing them to the appropriate staff member.
  • Conclude guests' visits with Flanigan's 'Smile Talk'.
  • Perform shift changes, opening/closing duties, and assigned sidework.
Key Qualifications
  • Ability to reach, bend, and stoop frequently.
  • Able to lift up to 50 pounds.
  • Proficiency in English, with the ability to speak, read, and write.
  • Completion of the Florida Responsible Vendor program and food safety certification program.
Benefits
  • Five-day workweek.
  • Paid vacation: one week after one year, two weeks after two years, and three weeks after ten years.
  • Health insurance: medical and dental programs available.
  • 401K plan: immediate eligibility for those 21 and over.
  • Shift meals at 50% off.