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Restaurant Operations Manager

2 months ago

Butler, Pennsylvania, United States Empire Jointstar Full time
About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at Empire Jointstar. As an Assistant General Manager, you will play a key role in the operational performance of our restaurant, working closely with the General Manager to drive business growth and develop high-performing teams.

Key Responsibilities
  • Support the General Manager: Assist in developing and implementing operational strategies to drive business growth and improve customer satisfaction.
  • Team Development: Develop and lead high-performing teams, focusing on training, development, and retention.
  • Quality and Safety: Ensure that all food safety and health and safety standards are consistently followed, maintaining a safe and healthy environment for customers and employees.
  • Customer Experience: Foster a customer-centric culture, ensuring that every customer interaction is positive and memorable.
  • Business Analysis: Continuously analyze and review restaurant results, identifying areas for improvement and developing strategies to drive business profitability.
Requirements
  • 3 or more years of experience as a Restaurant Assistant General Manager (QSR experience preferred)
  • Proven ability to thrive in a fast-paced, high-volume environment
  • Experience managing and developing 20+ employees per shift
  • Flexible work availability, with a typical workweek of 45-50 hours
  • Ability to lift, push, pull, and carry up to 50lbs, as well as stand for up to 8-10 hours per day
Benefits
  • Health, dental, and vision benefits
  • Quarterly bonus plan
  • 401K retirement plan
  • Paid time off
  • Company-sponsored life insurance, STD, and LTD offerings
  • The Pret Academy, which supports the training and development of our employees