Customer Service Representative

5 days ago


Bay Minette, Alabama, United States Wal-Mart Stores , Inc. Full time

Job Title: Customer Service Representative

Location: BAY MINETTE, AL

Career Area: Walmart Store Jobs

About the Job

As a customer service representative, you will be the face of our company and provide exceptional service to our customers.

Your responsibilities will include assisting customers with their purchases, answering questions, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, working with multiple supervisors and fellow associates, stocking shelves, and performing other tasks as needed.

About Our Company

At Wal-Mart Stores, Inc., we offer competitive pay and performance-based incentive awards, as well as other great benefits for a happier mind, body, and wallet.

Our benefits include:

  • Health benefits: medical, vision, and dental coverage
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits: parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

You will also receive paid time off and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

Compensation and Benefits

The hourly wage range for this position is $14.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Duties and Responsibilities
  1. Walk up to 5 miles each day while fulfilling online customer orders
  2. Review customer orders, locate and select merchandise on the sales floor
  3. Ensure customer orders are filled accurately
  4. Smile, greet, and thank customers with a positive attitude
  5. Dispense customer orders quickly and accurately in varying weather conditions


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