Enterprise Technology Expert

19 hours ago


Albany, New York, United States StateJobsNY Full time
Job Overview:
We are seeking an Enterprise Technology Expert to join our Workplace Services team. In this role, you will be responsible for providing operational support to state agencies on a 24x7x365 basis, collaborating with our team to develop and implement effective solutions to meet business needs, and resolving complex technical issues.

Key Responsibilities:
- Provide technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous software, and general software updates
- Collaborate with team members to develop and implement effective solutions to meet business needs
- Troubleshoot and resolve complex technical issues using methodical troubleshooting and investigative processes

What We Offer:
- Competitive salary range: $61,000 - $83,000 per year based on location and experience
- Comprehensive benefits package, including holiday and paid time off, health care benefits, and retirement plan
- Opportunities for career growth and development in a dynamic and innovative organization

Requirements:
- Bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science
- OR bachelor's or higher-level degree in any field and one year of experience in information technology
- OR two years of professional experience in information technology

About Us:
We are a leading provider of technology services to state agencies, committed to delivering exceptional service and innovation to our customers.

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