Ambulatory Services Representative

2 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly skilled and compassionate Ambulatory Services Representative to join our team at UMass Memorial Health. This role is responsible for providing exceptional patient care and support in our adult urology department.

Key Responsibilities
  • Greet and welcome patients and visitors, ensuring a positive and respectful experience.
  • Verify patient demographic and insurance information, ensuring accuracy and compliance.
  • Collect co-payments from patients and obtain signatures for treatment authorization and insurance/billing information.
  • Assess patients' needs and refer to appropriate resources, including financial counseling, interpreter services, and social services.
Requirements
  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • At least 3 years of related experience, or equivalent combination of education and experience.
  • Excellent communication and human relations skills, with the ability to work in a fast-paced environment.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and respected.

At UMass Memorial Health, we are dedicated to delivering exceptional patient care and advancing the health and well-being of our community. If you share our commitment to excellence and our passion for making a difference, we encourage you to apply for this exciting opportunity.



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