Phlebotomist Group Lead
4 weeks ago
Overview:
We are seeking a highly skilled Phlebotomist Group Lead to join our team at Quest Diagnostics. As a Phlebotomist Group Lead, you will be responsible for leading a team of phlebotomists and ensuring the smooth operation of our Patient Service Centers and In-Office Phlebotomy locations.
Key Responsibilities:
- Lead a team of phlebotomists and provide guidance and support as needed
- Ensure the accurate and timely collection of patient specimens
- Develop and implement processes to improve efficiency and productivity
- Collaborate with other departments to ensure seamless operations
- Provide excellent customer service to patients and clients
Requirements:
- Seven years of phlebotomy experience, including pediatric, geriatric, and capillary collections
- Keyboard/data entry experience
- Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime
- Reliable transportation, valid driver's license, and clean driving record (if applicable)
Preferred Qualifications:
- Medical training: medical assistant or paramedic training
- Minimum 5 years in a Patient Service Center (PSC) / In-Office (IOP) environment
- Customer service in a retail or service environment
Physical and Mental Requirements:
- Lift light to moderately heavy objects
- Must be able to sit or stand for long periods of time
- Requires long hours of eye and hand coordination
Knowledge and Skills:
- Committed to all Quest Diagnostics policies and procedures
- Ability to provide quality, error-free work in a fast-paced environment
- Ability to work independently with minimal on-site supervision
- Excellent phlebotomy skills, including pediatric and geriatric
Education:
- High School Diploma or Equivalent
Certifications:
- Phlebotomy certification (required in certain states)
Equal Opportunity Employer:
Quest Diagnostics is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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