Healthcare Support Specialist
3 weeks ago
Join a dedicated team at US Fertility, where your work will have a profound impact on individuals and families seeking to build their futures. We are on the lookout for compassionate and skilled professionals who are eager to provide outstanding patient support in a dynamic healthcare environment.
Position Overview:
We are currently seeking a talented individual to fill the dual role of Healthcare Support Specialist and Patient Service Representative. This position involves working collaboratively with healthcare providers and patients to ensure exceptional care throughout fertility treatments.
Key Responsibilities:
In this role, you will be expected to:
- Assist in the clinical management of fertility patients.
- Offer counseling and education to patients and couples regarding procedures and treatment plans.
- Provide pre-operative and post-operative guidance.
- Create a supportive atmosphere by delivering emotional and psychological assistance to patients and their families.
- Work independently to meet program objectives.
- Promote and uphold high standards of customer service.
The ideal candidate will possess:
- A high school diploma; an associate degree is preferred.
- Strong verbal and written communication skills, along with excellent interpersonal abilities.
- The capability to work both independently and as part of a team.
- A keen attention to detail, with a proven ability to follow through on tasks and a high level of proficiency in computer applications.
- A minimum of one year of experience in a healthcare setting, with familiarity in medical terminology.
At US Fertility, we believe in nurturing individual strengths to foster personal and professional growth. Our core values—Empathy, Patient Focus, Integrity, Commitment, and Compassion—drive our daily operations and create a fulfilling work environment.
What We Offer:
- Competitive compensation and performance bonuses.
- Comprehensive training programs.
- Health benefits including medical, dental, and vision coverage, along with 401(k) matching.
- Generous paid time off and holiday benefits.
- Tuition assistance programs.
- The opportunity to make a meaningful difference in the communities we serve.
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