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Customer Experience Consultant

1 week ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Bob's Discount Furniture Full time
Build a rewarding career with Bob's Discount Furniture

As a Retail Guest Experience Specialist, you will play a vital role in driving our company's success. With an environment dedicated to your individual success and opportunities for professional advancement, you'll have the chance to grow and develop your skills in a fun and team-oriented setting.

Key Responsibilities:
  • Greet and engage customers, uncovering their home furnishing needs and helping them create their dream space.
  • Provide world-class customer service, ensuring an unforgettable shopping experience for every guest.
  • Develop and maintain a customer base through networking and client follow-up, ensuring customer satisfaction before and after the sale.


What We Offer:
  • A competitive hourly advance/commission pay structure with bonus potential.
  • National Health, Dental, and Vision coverage.
  • Employer-paid basic Life Insurance, with optional Voluntary Life Insurance.
  • A 401(k) Profit Sharing Plan with generous company matching.
  • Paid Personal/Sick Days, Vacation, Sick Days, Holidays, and Birthday Off.
  • An Employee Assistance Program.
  • A Generous Employee Discount.
  • The flexibility of working a Retail Schedule (weekends, evenings & holidays).
  • Bob's Bail Out Program and Bob's Helping Hand Program.


Estimated Salary: $15.00 - $25.00 per hour.