Pet Care Coordinator

2 weeks ago


Arlington Heights, Illinois, United States Banfield Pet Hospital Full time

Job Summary

The Pet Care Coordinator at Banfield Pet Hospital plays a vital role in ensuring the smooth flow of clients and pets through our hospital. This position is responsible for maximizing the productivity of our veterinary medical team, while providing exceptional client service and care.

Key Responsibilities

  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through efficient hospital operations to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.
  • Assist incoming and outgoing clients with necessary documentation, information, and instructions.
  • Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.

Requirements

This role requires a strong ability to multitask, excellent communication skills, and a passion for delivering exceptional client service. If you are a team player who is dedicated to providing the best possible care for our clients and their pets, we encourage you to apply.


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