Shift Leader

1 day ago


Johnson City, Tennessee, United States Insomnia Cookies Full time
About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Insomnia Cookies. As a Shift Leader, you will be responsible for leading our bakery team during late-night shifts, ensuring seamless operations, and delivering exceptional customer service.

Key Responsibilities
  • Provide outstanding customer service and quality products to all guests
  • Support store leadership by maintaining operations, communicating pertinent information, and monitoring production efficiency
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Manage cash handling and deposits
  • Ensure a safe, clean, working environment for guests and staff
Requirements
  • At least 1 year of working experience in a customer service-focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
What We Offer
  • Flexible part-time work schedules
  • Pay-on-Demand
  • Paid vacation and sick time off
  • Interactive training & mentorship
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE cookies with every shift

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