Cabin Care Specialist

1 week ago


Virginia Beach, Virginia, United States Getaway Full time
About Us

At Getaway, we believe in creating a world where free time is a right and a ritual. To help make space in the world for free time, we build tiny cabins, place them in the middle of nature, and rent them out by the night to people looking to disconnect and recharge. We're a collaborative, open, and inclusive environment where we respect each other and our guests, and we hold ourselves accountable.

Job Overview

We're looking for a Cabin Keeper to be our resident expert in taking care of our most prized possessions: our tiny cabins and the guests that rent them. As a Cabin Keeper, you'll have a direct impact on the success of Getaway and cultivating memorable moments in nature for our guests.

Main Responsibilities
  • Prepare for your shift by loading your personal vehicle with cleaning kits, cleaning equipment, welcome materials, and linen bags.
  • Ensure every cabin is perfectly staged for every guest by cleaning and staging the interior of the cabin (bathroom, kitchen, dining, and bed area), cleaning and staging the exterior of the cabin (picnic table and fire pit area), and placing welcome items/provisions.
  • Be willing to do any job that is needed by your team; work together, consider all points of view, and share the same mission.
  • Create and execute ideas to surprise and delight guests; aim to make every interaction personal, meaningful, and memorable.
  • Solve problems proactively in an efficient, effective, and professional manner.
  • Test new ideas, measure the results, and embrace honest feedback in the spirit of always improving day-to-day operations.
  • End your shift by unloading cleaning kits, cleaning equipment, welcome materials, and linen bags from your personal vehicle; restock your cleaning supplies at the end of each day.
Requirements
  • Experienced in a guest or customer-facing industry.
  • Experienced in utilizing technology and apps to work more efficiently.
  • A lover of the outdoors; happy to work outside during all seasonal weather conditions.
  • 18 years of age, or older.

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