Manufactured Home Community Operations Manager

3 days ago

Lakeland, Florida, United States RHP Properties Full time

Job Title: Manufactured Home Community Operations Manager

Job Summary:

We are seeking a highly skilled and motivated individual to serve as our Manufactured Home Community Operations Manager. This role will be responsible for managing the daily administration, operation, and personnel of our manufactured home community in an efficient, professional, and profitable manner.

About RHP Properties:

RHP Properties is the nation's largest private owner and operator of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. Our success stems from effectively targeting and acquiring well-located Manufactured Home Communities, whose value can be enhanced through our comprehensive and competent management.

Key Responsibilities:

  • Manage and deposit daily collection of all monthly rentals, late fees, etc.
  • Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
  • Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
  • Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
  • Inspect the community grounds and community-owned homes to maintain a presentable appearance.
  • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
  • Enter lead information in the Lead Tracker System and complete guest cards.
  • Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
  • Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
  • Manage the process of refurbishing community-owned homes.
  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Build relationships with residents and respond to all needs.
  • Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
  • Perform other duties as assigned.

Requirements and Qualifications:

  • 2-3 years of property management experience with proven management skills.
  • Strong customer service, communication, and organizational skills.
  • Detailed-orientated and the ability to multitask and problem solve.
  • Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
  • Ability to be flexible and work evenings and weekends.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Valid Operator's license required.
  • High School diploma or GED required.

Salary:

This is a full-time opportunity with a competitive salary range of $65,000 - $80,000 per year, depending on experience, plus commissions and benefits.

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