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Service Crew Member

2 months ago

Monticello, Mississippi, United States Southern Pizza Company dba Pizza Inn Full time
Job Overview

As a vital part of the Service Crew at Southern Pizza Company dba Pizza Inn, you will engage in various roles that contribute to our guests' dining experience. Your responsibilities will encompass the following:

  • Professional Appearance: Maintain a tidy and presentable look at all times.
  • Adherence to Protocol: Follow established service steps and guidelines diligently.
  • Guest Engagement: Exhibit a strong focus on customer satisfaction.
  • Efficiency: Act with a sense of urgency in all tasks.
  • Health and Safety Compliance: Adhere to all safety and sanitation regulations.
  • Hygiene Practices: Regularly wash hands to ensure cleanliness.
  • Organized Work Environment: Keep your workspace tidy and organized.
  • Timely Service: Follow the 45 Seconds of Service rule to enhance guest experience.
Dinning Room Attendant / Server Responsibilities
  • Product Knowledge: Sample and accurately describe all menu items.
  • Menu Familiarity: Recognize product abbreviations, presentations, and key ingredients.
  • Order Preparation: Efficiently cut and pack all dine-in orders, buffets, and deliveries.
  • Shelf Life Awareness: Understand the shelf life of various products.
  • Waste Minimization: Explain the importance of reducing waste and managing food costs.
  • Side Work Completion: Fulfill all side work duties as assigned.
  • Station Management: Open and close your station correctly during shifts.
  • Adaptability: Know additional responsibilities during slower periods.
Dishwasher/Busser Responsibilities
  • Hygiene Standards: Maintain regular handwashing practices.
  • Dishwashing Setup: Properly set up the three-compartment sink.
  • Sanitation Procedures: Wash, rinse, and sanitize all smallwares, dishes, utensils, and food prep equipment.
  • Organization: Identify and correctly store smallwares and dishes.
  • Cleanliness Maintenance: Ensure the dish area remains organized and clean.
  • Assistance: Support pre-bussing and bussing of tables.
  • Station Procedures: Open and close your station according to protocols.
  • Trash Management: Dispose of trash regularly and before closing.
  • Communication: Report any issues or repairs needed to management.
  • Kitchen Cleanliness: Regularly check kitchen areas for dirty dishes.
  • Table Bussing: Know how to bus tables efficiently.
  • Glass Cleaning: Assist in cleaning glass doors and windows.
  • Opening and Closing Duties: Be familiar with all opening and closing responsibilities.