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Senior Stylist
2 months ago
NappStar ATL is the #1 salon and brand for locs. We are committed to providing our clients with an amazing salon experience, "The NappStar Experience". Our mission is to be amazing, be profitable, and to create standards for the loc industry.
Job SummaryWe are seeking a skilled Senior Stylist to join our team. As a Senior Stylist, you will be responsible for providing expert loc services, including consultation, expert service, and expert comb retwist skills. You will also be responsible for maintaining a positive attitude and contributing towards a quality work environment.
Responsibilities- Provide expert loc services, including consultation, expert service, and expert comb retwist skills
- Maintain a positive attitude and contribute towards a quality work environment
- Perform services within time standards
- Complete open/close tasks per shift
- Follow our salon standards for services, behavior, and general workflow
- Develop professional relationships with regular clients and welcome new clients
- Assist fellow stylists with services during downtime to ensure no wait time for clients
- Communicate effectively with Front Desk team about service pricing and client notes
- Offer consultation in NappStar standards
- Participate in creating content with the social media team for salon marketing
- Keep up to date and innovative with the latest styles and trends for locs
- Offer expert-level salon experiences with every client visit
- Participate in check-ins and reviews
- Offer client service redo's at no charge
- Maintain a consistent, regular attendance record
- Properly care for equipment and use proper amounts of product
- Uphold the standards of sanitation and sterilization as directed by law and the salon's policies and procedures
- Communicate to management any and all occurrences involving staff or clients in the salon that require attention
- Maintain complete confidentiality in all client matters in accordance with company policy
- Handle client questions and concerns professionally
- Provide accurate, appropriate, and immediate responses to all requests by clients ensuring complete client satisfaction
- Possess the ability to work without direct supervision
- Regularly attend, participate in, and support training and staff meetings for the salon
- Assist in all areas of salon operations, as requested by management
- Be flexible with your schedule, supporting the needs of the salon
- Expert consultation skills
- Expert service skills
- Expert comb retwist skills
- Expert starter loc skills
- Expert loc styling skills
- Expert with all crochet services
- Expert loc extension install skills
- Expert with all other loc services
- Ability to work without direct supervision
- Ability to communicate effectively with clients and staff
- Ability to maintain a positive attitude and contribute towards a quality work environment
The physical requirements of this position include standing/walking for sustained periods of time, lifting up to 10 pounds/continuous repetitive movement with fingers, hands, wrists, and arms, and continuous grasping and reaching. Continual bending, stooping, and talking are also required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.