Customer Service Representative
3 weeks ago
At GFI Software, we're looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service through understanding customer needs and meeting their expectations in a timely manner.
About the RoleThis is a fast-paced, interactive, and casual working environment where you'll have the opportunity to work with a variety of software solutions. You'll take inbound calls and respond to emails regarding our products, using your technical knowledge to troubleshoot issues and provide solutions.
What We Offer- A competitive salary of $55,000 - $65,000 per year, depending on experience
- Paid training and ongoing education opportunities
- Paid time off and medical insurance
- 401K and other benefits
- Proven customer service skills and ability to work in a fast-paced environment
- Working knowledge of Windows operating systems
- Excellent written and verbal communication skills
- Must be at least 18 years of age with a high school diploma or equivalent
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