Cyber Fraud Investigations Director

7 days ago

Westlake, Ohio, United States Fidelity TalentSource LLC Full time

About the Role

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This is a Senior Manager position within the Financial Intelligence Unit s (FIU) Cybersecurity Fraud Fusion team. The role is responsible for monitoring customer interactions, across all lines of business, for indications of fraud. As a leader, you will work closely with all FIU teams to enhance Fidelity s ability to identify and respond to fraud and risk trends.

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The ideal candidate will have advanced knowledge of concepts and theories relating to fraud and technology, providing leadership and direction regarding workflow and alert management. You will provide complex analysis and advice to division/functional management on fraud trends and situations identified through your interactions with analysts, other business units, or independent review.

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Daily responsibilities include queue management, working with your peers to solve for volume or prioritization, and communicating findings. The role requires strong interpersonal and analytical skills, as well as the ability to prioritize and manage work to completion.

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Key Responsibilities

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  1. \
  2. Leading a team of Cyber Fraud Analysts to detect and prevent fraudulent activities\
  3. Providing guidance and support to team members to ensure they have the necessary skills and knowledge to perform their duties\
  4. Working closely with other teams within the FIU to share knowledge and best practices\
  5. Developing and implementing processes to improve the efficiency and effectiveness of the team\
  6. Collaborating with stakeholders to communicate findings and recommendations\
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Requirements

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  • \
  • Bachelor s degree in a relevant field, such as cybersecurity, criminal justice, or analytics\
  • 5+ years of experience in a related field, including 2+ years of management experience\
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box\
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders\
  • Proven track record of success in leading high-performing teams and driving results\
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What We Offer

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Fidelity Investments offers a competitive salary of $120,000 - $180,000 per year, depending on experience, plus a range of benefits, including health insurance, retirement savings plan, and paid time off. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.

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Location

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This role is based in Texas, USA. We welcome applications from candidates who are willing to relocate or work remotely.

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