Patient Medical Biller III

4 weeks ago


Rochester, New York, United States University of Rochester Full time
Job Summary:

As an Insurance Account Resolution Specialist at the University of Rochester, you will be responsible for resolving aged insurance accounts that have not been collected through billing and routine follow-up activities. Your expertise in assessing payment probability will enable you to determine the most effective collection technique.

Key Responsibilities:
  • Resolve unpaid insurance accounts that have not been paid or rejected within a predetermined period.
  • Contacts with insurance representatives via correspondence, telephone, or meeting.
  • Research and identify the root cause of insurance problems and collaborate with internal payer contracting departments to resolve issues.
  • Document all actions for both patient and University personnel and interact with ancillary areas to secure needed assistance/documentation to meet insurers' requirements.
  • Maintain a detailed knowledge of insurance regulations and billing procedures that affect A/R, ensuring accurate rebilling of accounts.
  • Respond to written and verbal inquiries and maintain records for effective reporting on a daily and weekly basis.

Requirements:
  • Associate's degree in Business Administration and 2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program.
  • Ability to type 25 wpm.

Why Join Us:
The University of Rochester is committed to fostering a culture of equity, diversity, and inclusion to advance its mission to Learn, Discover, Heal, Create – and Make the World Ever Better. We are an equal opportunity employer and welcome applications from underrepresented populations, veterans, and persons with disabilities.

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