Patient Medical Biller III
4 weeks ago
As an Insurance Account Resolution Specialist at the University of Rochester, you will be responsible for resolving aged insurance accounts that have not been collected through billing and routine follow-up activities. Your expertise in assessing payment probability will enable you to determine the most effective collection technique.
Key Responsibilities:
- Resolve unpaid insurance accounts that have not been paid or rejected within a predetermined period.
- Contacts with insurance representatives via correspondence, telephone, or meeting.
- Research and identify the root cause of insurance problems and collaborate with internal payer contracting departments to resolve issues.
- Document all actions for both patient and University personnel and interact with ancillary areas to secure needed assistance/documentation to meet insurers' requirements.
- Maintain a detailed knowledge of insurance regulations and billing procedures that affect A/R, ensuring accurate rebilling of accounts.
- Respond to written and verbal inquiries and maintain records for effective reporting on a daily and weekly basis.
Requirements:
- Associate's degree in Business Administration and 2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program.
- Ability to type 25 wpm.
Why Join Us:
The University of Rochester is committed to fostering a culture of equity, diversity, and inclusion to advance its mission to Learn, Discover, Heal, Create – and Make the World Ever Better. We are an equal opportunity employer and welcome applications from underrepresented populations, veterans, and persons with disabilities.
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