Service Associate I

1 month ago


Randolph, Massachusetts, United States Eastern Bank Full time
About the Role

We are seeking a highly skilled Service Associate to join our team at Eastern Bank. As a Service Associate, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Process deposits, cash checks, and sell monetary instruments to customers.
  • Provide customers with receipts and verify endorsements.
  • Process foreign currency purchases and sales.
  • Process various types of loan payments and credit card cash advances.
  • Adhere to all bank policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of sales experience in a retail, financial services, or hospitality environment preferred.
  • Some banking experience is preferred.
  • Basic business acumen and professionalism is a must.
  • Ability to communicate information and ideas so others will understand.
  • Ability to build relationships and strong alliances across the organization.
  • Ability to quickly learn all details about the products and services offered by the bank.
About Us

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. We are an inclusive company that works to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential.

We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life, and disability insurance, retirement, vacation, and tuition reimbursement.

Eastern Bank is an Equal Opportunity Employer of women, people of color, LGBTQIA+, religion, national origin, citizenship, neurodivergence, age, Veterans, individuals with disabilities, or any other characteristic protected by law.



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